PurplePass Account Policy

Niagara University in Ontario students that register for classes will have PurplePass account created for them. This provides access to several information systems on campus such as myNU, student emailCanvasSelf ServiceZoom, and more. Just look for the PurplePass logo!

PurplePass accounts will be purged when a student is no longer registered for classes. There is a one month grace period before the account is purged which allows a student to re-enroll without losing their account. Once the period has passed, the account will be purged along with the student google drive and student e-mail associated with that account.

Frequently Asked Questions

All Niagara University students will have a PurplePass automatically generated for them.

Please refer to your letter of acceptance.

New PurplePass accounts use a randomly generated password. To retrieve the initial password, you need to activate your account.

If you have provided us with security question responses and a personal non-NU email address you can reset your PurplePass account online at Forgot my PurplePass Password. If you have not provided this information (you should, and you can right in myNU), you must call the IT help desk at 716.286.8040.

You can change your PurplePass password by using the “Change Password” link in the upper right hand corner of myNU.

If you are having account trouble, call the help desk at 1-716-286-8040, Monday-Friday 9am-5pm or submit a ticket.

Submit a Ticket or Call the IT Help Desk at 716-286-8040, Monday-Friday 9am-5pm. Have your student ID number ready for assistance.